Last updated: September 29, 2026
Privacy policy
SpectoFlow Automatisation sets up AI receptionists that answer calls for Québec businesses. This policy explains what personal information we handle, why, and how to exercise your rights, in accordance with Québec's Act respecting the protection of personal information in the private sector (Law 25).
Person in charge of the protection of personal information
For any question or request, write to SpectoFlow Automatisation's person in charge of the protection of personal information: spectoflow@gmail.com.
Information we handle
During a call answered by an AI receptionist, on behalf of the business being called: the caller's name, phone number, the address related to the request, the nature of the request, the appointment chosen, and the recording and transcript of the call. When you contact us directly: your contact details and the content of your message.
Why we use it
To pass the request on to the business being called, book the appointment, send text confirmations, maintain service quality and respond to your requests. We never sell personal information.
Sharing with third parties
Information is shared with the business being called and with technology providers that help us deliver the service (telephony, voice processing, text messaging, hosting and calendar). Some of these providers may process data outside Québec. These transfers are governed by agreements that require adequate protection.
Retention
We keep information only as long as needed for the purposes described above, then destroy or anonymize it.
Your rights
You may request access to your information, its correction or deletion, and withdraw your consent, by writing to spectoflow@gmail.com. If you are not satisfied with our response, you may contact the Commission d'accès à l'information du Québec.
This website
This site has no form that collects personal information.
Cookies and site analytics
This site uses no advertising or profiling cookies. If you click "Accept" in the cookie banner, we turn on Cloudflare Web Analytics, a traffic measurement tool that does not place any cookie in your browser. It gives us aggregate, anonymous data: pages viewed, where the visit came from, device type and country. This data is used only to improve the site and is never sold. It may be processed outside Québec by Cloudflare.
If you click "Decline", no analytics are turned on. Your choice is stored in your browser for 12 months, after which we will ask you again.
Security
The site is served only over an encrypted connection (HTTPS) and protected by Cloudflare's network against common attacks. Access to personal information is limited to the people who need it to deliver the service.